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Terms and Conditions

Legal Notice:

All notices from Macrame Magic to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Macrame Magic shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: 

4193 Waverly Rd. Tennessee Ridge,TN 37178
Delivery shall be deemed to have been made to You by Macrame Magic five (5) days after the date sent.

 
All content appearing on this Web site is the property of: 

Macrame Magic
4193 Waverly Rd. Tennessee Ridge,TN 37178
Copyright © 2005-2013 Macrame Plant Hangers by Macrame Magic. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2005-2014 Macrame Magic. All rights reserved.

Trademarks:

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Macrame Magic. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Macrame Magic or any third party, except as expressly granted herein.

Terms of Use:

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Macrame Magic and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Macrame Magic believes that customer conduct violates applicable law or is harmful to the interests of Macrame Magic and its subsidiaries.

Privacy Policy:

Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites. Macrame Magic use of personal information that you may submit to Macrame Magic through this Web site is governed by the Macrame Magic Privacy Policy. Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. At this time this site uses display advertising for re-marketing purposes. Display advertising may be used in conjunction with cookies obtained when someone visits or has visited this site and any pages therein to display ads on sites across the internet. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Network Advertising Initiative opt-out page.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

    By E-Mail: macramemagic@yahoo.com 
    By Phone: 931-721-1955
We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Shipping & Delivery:

At this time, Macrame Magic ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Macrame Magic may ship merchandise to International locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

All orders are shipped USPS First Class Mail. Most orders ship within 2 weeks but Please allow 4-6 weeks for delivery of orders of less than 5 hangers due to possible material backorder. For  orders of 100 or more please allow up to 6-8 weeks for delivery. All macrame plant hangers purchased in shop at physical address location of 4193 Waverly Road, Tennessee Ridge, TN 37178 shall be deemed delivered upon purchase and fulfillment of payment.


International:

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. 

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Macrame Magic is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.


Sales Tax:


Macrame Magic charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


Warranties:

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Macrame Magic makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Macrame Magic SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Macrame Magic BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

-- OR Depending on State -- 

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Macrame Magic

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Macrame Magic is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. 

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Macrame Magic

The inclusion of material on this server does not imply any endorsement by Macrame Magic, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. 

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Macrame Magic tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return Policy:

Here at Macrame Magic we do all we can to ensure the highest quality possible. All orders are custom handmade when order is placed. All Macrame Plant Hangers sales are Final, no refunds. On occasion an exchange may be available, (Customer MUST call for details) however should an exchange be granted there will be a 25% restock fee on original merchandise price (covers crafting time and materials cost)as well as incurred shipping cost and remaining transaction funds will only be refunded as in store credit (i.e. www.MacrameMagic.com) to the account with which the purchase was made.. Returns are only accepted in the case that we have shipped either the wrong length or color per your order. All damage claims should be made within 3 days of delivery. If damaged upon arrival, you have the right to refuse the order. Call us at 1-931-721-1955. A copy of the packing slip or the customer receipt must accompany all returns.  A refund will be issued to the original form of payment within 5-7 business days of receiving the returned item at our warehouse. Macrame Magic will not reimburse any payments or return shipping charges for products that are returned due to purchaser regret or if customer has typed wrong shipping address in the shipping address field when setting up account and/or at checkout. We will, however refund these charges in cases where the return is a result of a shipping error or if the item arrives damaged or defective.
PLEASE CALL BEFORE RETURNING PRODUCT FOR EXCHANGE , TO GET A RETURN AUTHORIZATION NUMBER, ALL EXCHANGES RECEIVED WITHOUT AN AUTHORIZATION NUMBER WILL NOT BE REFUNDED OR EXCHANGED WITHOUT ADDITIONAL SHIPPING.

Business Hours:

Customer service is available as defined on the Contact Us page of this Web site.

Miscellaneous:

VOID WHERE PROHIBITED:
Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Macrame Magic and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. 

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Macrame Magic shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. 

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Macrame Magic with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Macrame Magic with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Macrame Magic. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.